- how do we collect and what your personal information collected
When you register on our website, obtain and use our services, or provide us with information in other ways, we will collect your personal information. We collect your personal information in order to provide you with better and more personalized services and strive to improve your user experience. We only collect and process the data required to allow us to provide services to you.
We collect the following data when you browse or shop at Store domain name（e.g.,www.giimall.com)：
We process the personal data needed to complete the transaction, including your name, billing address, shipping address, payment details, contact information, and email address. We will collect your email address in order to send you order confirmation information; we will collect your phone number in order to contact you if there are any problems with the order.
When you sign up for our free or discounted trial subscription, we collect your email address.
When you register for our account, we will collect your name, email address, password, country/region and IP address.
When you contact our customer service team, we may collect other data to help us resolve any issues related to your order, delivery, payment, or any other issues.
We collect and process data about your browsing on Store domain name（e.g.,www.giimall.com), including the pages you visit and how you interact with these pages. If you have registered for an account, we will collect browsing data about your visit to a dedicated area of the website.
If you are a customer of Store domain name（e.g.,www.giimall.com), or you enter the store to visit, we may collect and process your personal data for marketing activities. If you provide us with other people’s data-for example, you have purchased a product to be delivered to a friend or as a gift-we will collect and process the personal data necessary to complete the transaction, such as name, shipping address and other information about you The contact information of a friend. If you receive an item as a gift, we will only process your data to fulfill the gift request and our contractual obligations.
When you call our customer service team, your call will be recorded for training and fraud prevention purposes.
- How we use your personal information
When you use our services: Your information will be used in the first place to provide the products, services or information you have asked for and to provide you with a personalized shopping experience. We keep the information you provide and may use it for several purposes, including: (i) accounting, billing, reporting and audit; (ii) credit checking or screening; (iii) authentication and identity checks; (iv) credit, debit or other payment card verification and screening; (v) debt collection; (vi) safety, security, health, training, administrative and legal purposes; (vii) data matching and dedupe, statistical and market analysis, and marketing information; (viii) advertising and marketing for us, our Group and third parties; (ix) developing, testing and maintaining systems; (x) studies, research and development; (xi) customer surveys; (xii) customer care and to help us in any future dealings with you, for example by identifying your requirements and preferences; (xiii) where required by law or in connection with legal proceeding or disputes; and (iv) any other uses set out in the terms and conditions for use of our services. For these purposes we may disclose your information to one or more of the other organisations listed in the section called “who we share your personal information with”.
The saved detailed payment information will only be shared with our payment partners, and will not be shared with any other third parties, and will only be used to process your order.
Tracking how our online services are used: We collect, and use third parties to collect and share with us, information from visitors to our online services and analyse it to build up a picture of how people use our websites. This helps us improve the services we offer. We may also give anonymous statistics about visitors to other, reputable organisations, but the information we provide will not include details that would allow these organisations to identify you.
Testimonials: If you give us feedback, we may use it to improve our services and we may publish it online or offline to promote our business and our services. We will ask for your permission before we publish it.
Comments and reviews submitted to our online services: If you wish to submit a comment or feedback on a merchandise featured on our services, we may (but are not obliged to) publish your comment online to promote our business and our services. We will collect your name or username which will be displayed next to your comment, which will be published.
Mobile services: When you request our mobile services, we may keep your mobile phone number, the make and model of your phone, the operating system used by your phone and details of your network operator, and we will link a unique identifier to your mobile phone number. We’ll store your device language, country, We need this information in order to provide the features and services enabled through our mobile services and to administer our mobile service.
- How we share your personal information
We assume the obligation to keep your information confidential, and will not sell or rent any of your information to third parties for their marketing purposes. We will only share your information with third parties under the following circumstances:
Obtain your consent or authorization in advance;
According to the provisions of laws and regulations or the requirements of administrative or judicial institutions;
Share your personal information with related parties;
If you violate relevant laws, regulations or relevant agreements or relevant rules; Tosafeguard the legitimate rights and interests of related parties or users.
- How we protect your personal information
We will continue to store personal information for you during your use of the website and services in accordance with the Cyber Security Law and other laws and regulations. After you cancel your account or voluntarily delete relevant information, we will no longer use your personal information commercially, but we may use it after anonymizing your personal information.
We use various security technologies and procedures to prevent the loss, improper use, unauthorized reading or disclosure of information. We also follow the security procedures required by applicable privacy laws. These include the storage, use and release of any information you provide, as well as measures designed to prevent unauthorized access or use. When you place an order or access your account information, we use Secure Sockets Layer (SSL) encryption technology to encrypt your information before sending it to us to prevent unauthorized use.
In order to ensure the normal and efficient operation of the website and related services, and you can get a more relaxed access experience, we will store a small data file named Cookie on your device terminal/system. Cookies will help you call up your information when you use our website and services later, and protect your data security. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer or mobile device. You have the right to accept or reject cookies, but you may not be able to fully experience some of our convenient and safe services and Function.
- Marketing opt-in and opt-out terms
We provide you with the opportunity to receive news. According to your preferences, we will discuss with you over the phone, or send it to you via email, SMS and/or direct mail. These may include alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-time marketing promotions. If you wish, you can choose not to receive these updates.
You have the right to ask us not to use your personal information for marketing. At any time, if you change your mind, we will provide you with the opportunity to unsubscribe from any service or update you subscribed to. Whenever you receive our marketing information, we will tell you how to unsubscribe. To opt out of direct mail, please contact our Customer Service team Phone number (must be consistent with GMC information setting，e.g.，(+86) 137******9173） or by email at Customer Service Email（must be consistent with GMC information setting，e.g.，firstname.lastname@example.org）
7.Why do we link to other websites?
8.Questions and feedback